FAQs

What are specialty rentals?

Specialty rentals are all about bringing your unique vision to life with our carefully curated collection of one-of-a-kind decor items. Whether your style is classic, eclectic, boho, industrial, or rustic, we have the perfect pieces to elevate your event and create an unforgettable ambiance.

After years of passionate collecting, we've handpicked each item in our inventory to ensure you have access to the most distinctive decor—so you don’t have to worry about a thing! Simply select the pieces that resonate with your vision, and let us help you transform your celebration into something truly spectacular.

What types of events do you specialize in?

At Velvet & Vine Rentals, we believe every occasion deserves to be extraordinary! We proudly support a wide range of events, including:

  • Weddings: From intimate ceremonies to grand receptions, our unique rentals will elevate your special day.

  • Bridal Showers: Celebrate love with charming decor that sets the perfect mood for your gathering.

  • Dinner Parties: Impress your guests with stylish and sophisticated table settings and decor.

  • Corporate Events: Enhance your brand’s image with elegant setups for meetings, conferences, or launch parties.

  • Birthday Celebrations: Make milestones memorable with vibrant and personalized decorations.

No matter the event, our diverse selection of specialty rentals is designed to help you create unforgettable experiences tailored to your vision. Let us be part of your celebration!

Do you have a showroom we can visit?

We do not have a showroom at this time. Because we operate out of storage, we have worked hard to make our website a virtual warehouse of sorts where all of our rentals are pictured and priced. If you have any further questions about items that can’t be answered from looking through our website, then feel free to reach out!

I found exactly what I was looking for! How do I reserve it?

We're so glad! Because many of our items are unique, they ought to be reserved as early as possible. To get the reservation process started, we have a short questionnaire for you to fill out, and then we will get back to you promptly with availability information.  

How long can I rent pieces for?

Our prices are based off a rental period of 1-3 days. If you need more time, just let us know.

Do you deliver?

We do offer delivery and retrieval services within a 60 mile radius! Fee based on mileage and the size of the load.  Some items require delivery, but others can be picked up at our location in Canton, OH if you prefer - we’ll just need to make sure you have an appropriate covered/enclosed vehicle and supplies (blankets, straps, etc.) to ensure they can be safely transported. Our delivery/retrieval service fees are based on mileage and size of the load, so shoot us an email if you'd like more info!

Do you ship your rentals?

We do not ship our rentals. Rentals can be picked up/dropped off from our location in Canton, OH, or they can be delivered if within a 60 mile radius (fee based on mileage and the size of the load).

How does reservation and payment work?

We require a 50% non-refundable deposit to be paid in order to reserve our one-of-a-kind pieces for your special date. The remaining 50% will be due 30 days prior to your event.

Do I have to return tableware items cleaned?

We provide all of our dishes and glassware clean and ready to use. After use, rentals must be thoroughly wiped or rinsed to remove all food residue, then placed carefully back into their containers as they were received. Extra cleaning charges will be incurred for not adhering to these guidelines.

Oops, we broke something! What now?

Things like that happen from time to time. A 10% wear and tear fee is charged on every invoice to cover basic wear and tear, but if any piece is broken, severely damaged, or missing upon return, you will be charged the cost of replacement or repair for that item in addition to the 10% fee. This is usually three to four times the rental cost of an item, but it varies per item. You will be billed for this amount separately.

We missed our delivery date and returned our items late. What now?

It happens. If items are returned late without arrangements made or cleated ahead of time, the client will be charged the full rental rate for an additional day. If items are not returned within 2 days of the scheduled return date and client is not able to be reached, Client recognizes that Velvet & Vine will regard the unreturned and unpaid items as theft and the theft will be reported. We take this seriously, as unreturned items will impact other clients.

What’s your cancellation policy?

Because other prospective clients will be turned away for your specific rentals/services once you have booked, all scheduling deposit payments made are non-refundable. All services may be canceled if received in writing no later than 30 days prior to the event. In this case you will not be obligated to pay the remaining balance of your contract, unless you placed a special order. In the case of a special order, for any out-of-stock items which were purchased specifically for your event, you would be contractually bound to pay the balance due for those items.